OZ ATV :: The Australian ATV Forum

[Seelsy]

I have a question for all the people out there that buy from oversees, why do you do it when for most of the parts there are official distributors in Australia?
There is obviously the price point but when other things come into play like warranty or repair what do you do then?

Myself and other dealers get countless calls from People asking do you have this replacement part or can you warrant this or fit these tyres but they have bought from the US, what do you expect us to do?

If people would support the local distributors and help them grow prices will drop and freight will go down, if you support the US distributors it's going to make it harder for us all.

What happens if the dollar drops again or the US companies change there freight deals then everyone will instantly expect the Australian distributors to have what they want!

Start supporting the Australian distributors is all I'm saying.
_________________
www.austraco.com

[yogie]

Andrew Andrew I always prefer to buy from aussie suppliers where ever possible and you know that but some things are just to good to pass up on, I got a great super deal on my a arms and when they sent the wrongs one, I had another set on my door in les than a week. But one think which aussies supplers cant beat is the door to door service, its dearer I know. anyhoo I want a rear shock give me a great price and let me know how much
_________________
2005 KFX700
With a few bells and whistles
and the twin yoshi's
American Star A-arms, tie rods
elka stickers
Shorty Shifter
I have a Waco
rossco gave me a flexx sticker
honda thumb
Great at climbing trees
durablue stickers

[Noy Q75]

i get all my parts i can from Cullys Yamaha otherwise USA . my question is if we can get it for that low price from the USA how come you guys carnt get them from the USA but cheaper because you are dealers ? and onsell here at the low rate ? and this isnt a stab at you its a ligit question ? is thier a dealer thing were you carnt buy from the states ?

But then on the other note when i did my boys 125 raptors up for racing. i sent a email To alot of dealers here in aus and only john at JMC replied so i got them from him
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[Seelsy]

Yogie on the shock the price is usa retail plus freight and gst and better if possible, I'll send you a proper quite this week once i here from Elka on the freight price.

As for why we can't sell for the same as the US.
Lots of the big online shops in the usa sell to the retailer at wholesale prices so buy the time we import and pay freight, tax and duty which we as legit Bussiness can't avoid its a bit hard to match the prices from the usa.
If everyone stuck to rec retails and got charged the same freight price there would be no way that the usa guys could match our prices.

Also as we buy direct from the manufacturers they sell in bulk and normally ship locally within the usa most of the time so they dont have the same door to door freight deals as the big international sellers do so when we buy the part and get it shipped over we are instantly behind because of the higher shipping prices. The only way to compete on shipping is to outlay heaps of cash and buy container loads. But then we face the problem of the retails dosent want to wait. I hold allot of stock but what's the point if people don't buy? If I was to match the same price as the US sellers i would make no money and this is a Bussiness not a charity service.
_________________
www.austraco.com

[dangerman4]

I purchased a gasket kit the other day.
I asked two local bike shops. first on was $136
Second was $125 both for the same brand kit.
I goggled the kit and found a seller in japan including
postage for $56

You do the math on which gasket kit i purchased.
This was for a very comon 2 wheeled honda.

I understand your trying to make money.
But the consumer wont pay double very often for the same
product.
Maybe abuse your suppliers not us.
We have to work hard for our money, and with the invention of
google and ebay, its time for you to find a better way.
If we can buy goods at 50% off. including freight.
Then where are you going wrong?

[dangerman4]

Sorry Andrew this is retail Australia in general not just aimed at you.

[Ozpilot]

dangerman4 has hit the nail on the head. You need to take it up with the suppliers.

The old models they worked with were great until international retailing became easy with the internet. The suppliers need to change their prices with exchange rates (or sell to you in USD) so that you pay the same as the people we are buying from in the USA.

At the moment lots of prices are set differently in different countries due to the different economical circumstances in each country (this appies mainly to bigger ticket items like bikes). Again, only the suppliers can change this.

I feel extremely sorry for retailers in Australia at the moment because they cop it from both sides (the suppliers setting prices in a way that isn't working and the retailers reacting like humans always wil in buying from overseas).

Some suppliers may not care - if they get the sale through the USA anyhow and they pick up a few overpriced sales within Australia it all works for them I guess. But, no matter how you slice or dice it, Australian retailers (in lots of areas - not just bike and ATV stuff) need to try to work with suppliers so they can compete with the overseas sellers on the internet otherwise Australian retail will continue to decline.

[Seelsy]

Yes danger man and you are correct it's the usa manufacturers an suppiers that need to sort this all out.
I have tried countless time to talk to the usa suppliers about pricing and they never listen as we are just a bees you know what compared to the Usa market.
_________________
www.austraco.com

[JimmyO]

if australian retailers are going to charge more for a product than it can be bought for overseas (for whatever reason) they need to show the consumer why we should be paying more. if all it comes down to is price than 95% of people will go the cheaper option. unless you can show consumers why they should buy from you they will shop wherever its cheapest.

i buy my gear both locally and overseas and it usually comes down to the choice between price and convenience. for example, if i cant fit it myself it gets bought at a shop. if its a pair of pants i will buy overseas at half the price.

australian retailers need to prove why they should be supported not complain when they dont help their customers or themselves

[dangerman4]

AUSTRACO.com wrote:

How do you know that the gasket kit was not on special buy a seller that wanted it gone so sold it for below cost? People assume they are getting ripped off by aus suppliers but most of the time it's the Usa getting rid of somthing or selling for below retail. Then you think we have to improve the usa needs to improve what they are doing.

in response
there were about 10 different sellers under $65 delivered.
The 2 local shops didnt have the kit in stock, but was ex sydney.
2 day wait they quoted.

So can you please rejustify the above?

Your never going to change america so maybe you need too.

[dangerman4]

Andy relax.
Im not having a go at anyone other then the thieving
mungrels that supply australia with goods.
Be it white goods, cars or blow up sheep. wink wink feral lol..
Why is a top of the range v8 hilux in usa $35K
Yet we pay $70k for a pos 4 clyinder?
Jet ski $12 k us $23 k aus. seriously wtf.

The trouble with this thread is u dug a hole for youself
when u mentioned your not a charity,
and need to make money.
Well so are all your buyers mate, they dont just fork out there hard
earned cause there a nice bunch and think you should have a
fancy car and house.

Maybe look at getting a wholesale deal thru atv galaxy or similar.
They nock of 10% for u, you add on 10% and u start selling good
products at a reasonable price.
Theres no overheads attached and it takes 5 minutes per order.
$100 part $10 in your pocket. 5 minutes work.
$1000 part etc etc.
Simplistec streamling of your buisness is what u need. not bashing
your customers.

[Seelsy]

im not getting upset at all, might look like it but im not just interested to see what people really think.

i understand i could do deals like that, im a dealer for most of the on-line shops and i have access to the small discounts they offer, i just choose not to support them.
10% profit (as an example) is not much to be able to live on when the volume in Australia is so small for this industry that's why the internet sales hurt importers. if the market was as big as the usa it wouldn't matter.

even if do get a discount from the larger shops like rocky and ATV galaxy its still hard to offer the same prices as i have to charge GST so instantly my 10% margin is gone. i know it might only take 5 minuets to make a sale like that but in that 5 minuets i could have made a sale from stocked goods or signed up a new dealer that will buy stock. Im not running a home business i have rent and overheads to pay which comes to about 30% of my profit so making 10% on goods is going backwards in the overall picture. the other importers will be in the same boat.

the only way for us to make money that cover costs of running a business is to have distributorship's so we can buy and import them in bulk and and make a decent margin to cover costs and hopefully at the end of the year have some profit.
_________________
www.austraco.com

[t&l performance]

dangerman4 wrote:

Andy relax. Im not having a go at anyone other then the thieving mungrels that supply australia with goods. Be it white goods, cars or blow up sheep. wink wink feral lol.. Why is a top of the range v8 hilux in usa $35K Yet we pay $70k for a pos 4 clyinder? Jet ski $12 k us $23 k aus. seriously wtf. The trouble with this thread is u dug a hole for youself when u mentioned your not a charity, and need to make money. Well so are all your buyers mate, they dont just fork out there hard earned cause there a nice bunch and think you should have a fancy car and house. Maybe look at getting a wholesale deal thru atv galaxy or similar. They nock of 10% for u, you add on 10% and u start selling good products at a reasonable price. Theres no overheads attached and it takes 5 minutes per order. $100 part $10 in your pocket. 5 minutes work. $1000 part etc etc. Simplistec streamling of your buisness is what u need. not bashing your customers.

exactly what i did with 4 u.s companys^^^^ and i do killer prices to my customers on somethings and only break even with others which i dont care as i get there mates for customers sooner or later and things keep turning out good
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[X-Factor 1]

SERVICE IS VITAL TO MAINTAIN BUSINESS GROWTH! TODAY'S BUSINESS ENVIRONMENT IS CONSTANTLY CHANGING TO GROW YOUR BUSINESS YOU NEED TO ADAPT AND ACCEPT CHANGE ITS THAT SIMPLE DON'T COMPLAIN ABOUT CUSTOMERS GOING OVERSEAS MAKE THEM COME TO YOU
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[yogie]

this thread has been cleaned up, and all NON relative posts are gone, , play nice.
_________________
2005 KFX700
With a few bells and whistles
and the twin yoshi's
American Star A-arms, tie rods
elka stickers
Shorty Shifter
I have a Waco
rossco gave me a flexx sticker
honda thumb
Great at climbing trees
durablue stickers

[yogie]

I should add if you have any issues about this please contact Patrick, or go to

www.buildabridge.com.au
_________________
2005 KFX700
With a few bells and whistles
and the twin yoshi's
American Star A-arms, tie rods
elka stickers
Shorty Shifter
I have a Waco
rossco gave me a flexx sticker
honda thumb
Great at climbing trees
durablue stickers

[fossil800R]

yogie wrote:

I should add if you have any issues about this please contact Patrick, or go to www.buildabridge.com.au

Do you get commission for every person you send to John's website
_________________
I'm not suffering from insanity, I'm enjoying it!!!

[yogie]

fossil800R wrote:

yogie wrote: I should add if you have any issues about this please contact Patrick, or go to www.buildabridge.com.au Do you get commission for every person you send to John's website

John who ?
_________________
2005 KFX700
With a few bells and whistles
and the twin yoshi's
American Star A-arms, tie rods
elka stickers
Shorty Shifter
I have a Waco
rossco gave me a flexx sticker
honda thumb
Great at climbing trees
durablue stickers

[fossil800R]

yogie wrote:

fossil800R wrote: yogie wrote: I should add if you have any issues about this please contact Patrick, or go to www.buildabridge.com.au Do you get commission for every person you send to John's website John who ?

The link you posted is a legitimate business owned by a bloke called John
_________________
I'm not suffering from insanity, I'm enjoying it!!!

[yogie]

Opps
_________________
2005 KFX700
With a few bells and whistles
and the twin yoshi's
American Star A-arms, tie rods
elka stickers
Shorty Shifter
I have a Waco
rossco gave me a flexx sticker
honda thumb
Great at climbing trees
durablue stickers

[wa5]

Seelsy wrote:

I have a question for all the people out there that buy from oversees, why do you do it when for most of the parts there are official distributors in Australia? There is obviously the price point but when other things come into play like warranty or repair what do you do then? When the item costs half the price, you can afford to gamble on waranty Myself and other dealers get countless calls from People asking do you have this replacement part or can you warrant this or fit these tyres but they have bought from the US, what do you expect us to do? If people would support the local distributors and help them grow prices will drop and freight will go down, if you support the US distributors it's going to make it harder for us all. People DID purchase almost exclusively from local suppliers until the internet showed just how much some distributors were gouging their customers.. when they found out they could save a huge percentage by purchasing the exact same goods overseas.. logically they did. What happens if the dollar drops again or the US companies change there freight deals then everyone will instantly expect the Australian distributors to have what they want! Start supporting the Australian distributors is all I'm saying.

I will happilly buy locally, and am prepared to pay a price premium to do so (I understand about ongoing costs to run a business and economies of scale). BUT there is a point where it can feel like one is being raped, few people will knowingly stand for that.

A person has a right to busk in the street, But I carry an MP3 player, so I dont give them my money.. I might though, IF they are very good..
Same goes for business.... You have a right to set up any business you desire, you have no right to EXPECT me to patronise said business..

Though, I might, IF you are very good at what you do.

[dangerman4]

Its back...

Ty yogie.
Slighly over moderated, bur ehh! you and fos just made 5 unrelated posts.
Yet u removed some of my stuff that was related?

So where were we Andy?

[surfin]

As good as your prices may or may not get, on the larger items Aust Post and Couriers will always come along and rip more $$ to get the stuff shipped to you, so in effect it makes a good priced product too expensive.

That's my 2 cents worth
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[JimmyO]

wa5 wrote:

I will happilly buy locally, and am prepared to pay a price premium to do so (I understand about ongoing costs to run a business and economies of scale). BUT there is a point where it can feel like one is being raped, few people will knowingly stand for that. A person has a right to busk in the street, But I carry an MP3 player, so I dont give them my money.. I might though, IF they are very good.. Same goes for business.... You have a right to set up any business you desire, you have no right to EXPECT me to patronise said business.. Though, I might, IF you are very good at what you do.

This is what it all comes down to. retailers need to show why we should spend our money with them, not expect that we do

sorry wa5, i had to change the colour as the lime hurts my eyes

[kingquad]

As long as us Australians keep paying stupid prices for things the USA will always be cheaper.
Our dollar is worth more then theirs and we still get screwed.

I understand that all businesses need to make money. I run a business myself and all my equipment was made in Australia buy an Australian company for a great price.
Now I was happy with that but I can get the replacement parts from the USA for less then half the price so I buy them from there.

It's all about the money if you can't be competitive on price you can't expect to run at your full potential.
No one is going to pay more of their hard earned cash just because your a nice guy.